Senior IT Support

Global Bright Indonesia · 📍 Ubud, Bali · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 7.000.000 per month
Global Bright Indonesia is seeking a highly skilled Senior IT Support to join our team in Ubud, Bali. In this role, you will be responsible for providing comprehensive IT support to our employees, ensuring the smooth operation of our IT infrastructure, and troubleshooting technical issues. This is a great opportunity for a professional looking to make an impact in a dynamic and growing company.

📋 Tanggung Jawab Pekerjaan

Provide technical support to end-users, including troubleshooting hardware and software issues.,Maintain and update IT systems and networks, ensuring optimal performance and security.,Monitor and manage IT assets, including servers, workstations, and peripherals.,Develop and implement IT policies and procedures to ensure compliance and efficiency.,Assist in the planning and execution of IT projects, such as system upgrades and migrations.,Provide training and guidance to junior IT staff on best practices and technical skills.,Ensure the availability and reliability of IT services by implementing proactive monitoring and maintenance.,Collaborate with other departments to identify and resolve IT-related issues and improve overall efficiency.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 5 years of experience in IT support roles.,Strong knowledge of IT infrastructure, including hardware, software, and networks.,Proficiency in troubleshooting and problem-solving techniques.,Experience with IT security best practices and compliance standards.,Familiarity with IT project management and implementation.,Excellent communication and interpersonal skills.,Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

Hardware and software troubleshootingNetwork administrationIT securityProject managementTechnical documentationTraining and mentoringProblem-solvingCommunication and interpersonal skills
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